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This is not a quality printer. I called tech support and they wanted to charge me to troubleshoot my product over the phone. Don't buy it if you want something that will last. This product has a 12 month warranty because it breaks on the 13th. (Mine stopped printing black, even with a brand-new cartridge, even after I ran the cleaning and alignment steps).
I bought mine at a retail store and paid $7 extra for a 1-year replacement warranty, based on the so-so reviews here. I like that the tray folds in when not in use. I have a box of them that I keep after a printer dies on me. For the price, I don't think you can beat it. The design of this printer is very nice. I run Windows Vista on a Dell laptop and this printer WORKS GREAT - right out of the box.
Most printers I've purchased don't include the USB cord - starting long ago w/ the big, clunky printer cables. The refill cartridges are currently very affordable here on Amazon. Setup was a breeze and the machine works like a charm. It is sleek, sophisticated, and a space-saver. If you need a workhorse, this printer is not for you. Just follow the directions included.
This time I used a 10-year old printer USB cord.
We like like it because we dont have to got to a store to make photocopies,it's copier(B&W and Color).,it is also a scanner.That's why it's called an All in One. This is a nice,inexpensive printer,Actually I got mine for like 10 bucks after rebates,@ got it at the now defunct Circuit City,the only thing is that the inks are a little in the pricey side,but as a printer,my family has always been happy w/ the quality of the prints,not the fastest printer in the world but effective.
It works great. I bought this printer used. So far Ive had no problems with it.
the printer itself. I was satisfied with this printer at first but then it just started to annoy me. The quality and speed of printing was about what I expected but from day one there has been one annoying problem. For this problem alone I'm thinking of junking it.
Maybe after about 10 minutes, multiple shut downs, a few wacks on the side for good measure, then it comes back online. This problem keeps happening every 3rd or 4th print attempt so it's very annoying. When I try to shut off the printer it just sits there saying it's powering down so I have to physically pull the power cord out. I tried everything I could think of to "unjam" it but sometimes nothing works.
Each time I get a USB communication error. When this happens I have no clue how to fix it because it doesn't appear jammed to me. It did a good job of automatically aligning newly installed cartridges by printing a test page and then scanning it back in. The last problem that started occurring after a few months is a cartridge jam.
However I was willing to overlook this problem because it worked relatively reliably if I initiated a scan from the computer vs. Pressing the scan button on the printer rarely works unless I try it about 5 or 6 times. My computer is pretty new and has all of the latest drivers so I'm sure it's not an issue with the driver not supporting bi-directional communication like their ineffectual customer support might suggest besides the fact that it does work sometimes.
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